Product Return. Get Emergency Gear Products carry a standing Thirty (30) Day refund period from the date of purchase. If a physical product has been purchased, the customer care department will issue a RMA number. When customers receive a RMA number, they are required to return the contents in full to the following address, the label for returning a physical product should look like this:
Get Emergency Gear Attn: Returns Dept
1889 E Maule Ave, Ste G
Las Vegas 89119
Upon receipt of the returned product, our Refund Department will process your refund within 7-10 days. If you have any questions regarding these policies, please contact us at [email protected] Get Emergency Gear or call 702-827-5429. All terms of service are subject to change.
Subscription Cancellation. The monthly subscription may be canceled at any time. You may apply for a refund at the time of canceling for subscription fees paid in advance; however, we must receive this in writing by email. Please remember to include your name, the subscription you purchased, and the date you signed up. We will refund any remaining balance that is due to you.